GrmCoDesign Shared Value Incubator Blueprint Public Sector Policy Advisory Guide Business Model Design Sprint Guide ‘Made in Africa’ Evaluation (MAE) Toolkit Africanized Leadership Program Planner AI Governance Certification Platform GrmCoDesign Impact Funder Trust Audit Partnership Readiness Partnership Vetting Shared Value Incubator Blueprint Public Sector Policy Advisory Guide Business Model Design Sprint Guide ‘Made in Africa’ Evaluation (MAE) Toolkit Africanized Leadership Program Planner AI Governance Certification Platform GrmCoDesign Impact Funder Trust Audit Partnership Readiness Partnership Vetting Please enable JavaScript in your browser to complete this form. - Step 1 of 6interactiveToolsPage.grmCoDesign.title interactiveToolsPage.grmCoDesign.descriptionPurpose & Goals joint what Purpose & GoalsNextStep 1: Laying the FoundationGoalIdentify and map all relevant actorsForm a multi-stakeholder GRM co-design teamPreviousNextStep 2: Define the 'What' and 'How'GoalMap existing formal and informal grievance channelsIdentify cultural, social, and logistical barriers to accessCo-define what constitutes a 'grievance'PreviousNextStep 3: Design the GRM ProcessGoalAgree on Guiding PrinciplesFair & ImpartialSimple & AccessibleInclusive & SafePredictable & TransparentDefine the Grievance Procedure Flowchart grmCoDesign.flowchart.receive Action interactiveToolsPage.grmCoDesign.flowchart.responsibility interactiveToolsPage.grmCoDesign.flowchart.timeline grmCoDesign.flowchart.acknowledge Action interactiveToolsPage.grmCoDesign.flowchart.responsibility interactiveToolsPage.grmCoDesign.flowchart.timeline grmCoDesign.flowchart.evaluate Action interactiveToolsPage.grmCoDesign.flowchart.responsibility interactiveToolsPage.grmCoDesign.flowchart.timeline grmCoDesign.flowchart.resolve Action interactiveToolsPage.grmCoDesign.flowchart.responsibility interactiveToolsPage.grmCoDesign.flowchart.timeline grmCoDesign.flowchart.closing Action interactiveToolsPage.grmCoDesign.flowchart.responsibility interactiveToolsPage.grmCoDesign.flowchart.timelinePreviousNextStep 4: Communicate and Build CapacityGoalDevelop a culturally appropriate communication planDisseminate information through trusted local channelsPreviousNextStep 5: Monitor, Learn, and AdaptGoalConduct regular joint reviews of the GRM's effectivenessIntegrate feedback to adapt and improve the mechanismGenerate AI-Powered Report