GrmCoDesign Shared Value Incubator Blueprint Public Sector Policy Advisory Guide Business Model Design Sprint Guide ‘Made in Africa’ Evaluation (MAE) Toolkit Africanized Leadership Program Planner AI Governance Certification Platform GrmCoDesign Impact Funder Trust Audit Partnership Readiness Partnership Vetting Shared Value Incubator Blueprint Public Sector Policy Advisory Guide Business Model Design Sprint Guide ‘Made in Africa’ Evaluation (MAE) Toolkit Africanized Leadership Program Planner AI Governance Certification Platform GrmCoDesign Impact Funder Trust Audit Partnership Readiness Partnership Vetting Please enable JavaScript in your browser to complete this form. - Step 1 of 6NameGRM Co-Design Template Follow a step-by-step framework to build trusted, community-centric grievance mechanisms. GRM's Action trusted Purpose & GoalsPurpose & GoalsNextStep 1: Laying the FoundationGoalIdentify and map all relevant actorsForm a multi-stakeholder GRM co-design teamPreviousNextStep 2: Define the 'What' and 'How'GoalMap existing formal and informal grievance channelsIdentify cultural, social, and logistical barriers to accessCo-define what constitutes a 'grievance'PreviousNextStep 3: Design the GRM ProcessGoalAgree on Guiding PrinciplesFair & ImpartialSimple & AccessibleInclusive & SafePredictable & TransparentDefine the Grievance Procedure Flowchart grmCoDesign Flowchart Receive ActionResponsibilityTimeline grmCoDesign Flowchart Acknowledge ActionResponsibilityTimeline grmCoDesign Flowchart Evaluate ActionResponsibilityTimeline grmCoDesign Flowchart Resolve ActionResponsibilityTimeline grmCoDesign Flowchart Closing ActionResponsibilityTimelinePreviousNextStep 4: Communicate and Build CapacityGoalDevelop a culturally appropriate communication planDisseminate information through trusted local channelsPreviousNextStep 5: Monitor, Learn, and AdaptGoalConduct regular joint reviews of the GRM's effectivenessIntegrate feedback to adapt and improve the mechanismGenerate AI-Powered Report
